Exercise Physiology Appointments
Exercise Physiology Groups
Strength & Conditioning
There are no contracts, sign up fees or minimum training periods. You can stop or pause at any time!
Autopay's are scheduled in advance, i.e. you will be charged before you train
Please contact the lab when you wish to pause or stop training
A minimum of 3 days notice before the next autopay is required
At Sydney Performance Lab we understand emergency's happen and we will try to be as accommodating as possible to reschedule your appointment before cancelling it.
If a rescheduled appointment can be made for that day - we will endeavor to change the time for you.
In the circumstance, that the appointment needs to be cancelled we will abide by following policy
Sydney Performance Lab Cancellation Policy:
All appointments will be scheduled directly between Sydney Performance Lab and the client, online, in person or via telephone.
Subsequently, if a client has to cancel or reschedule any previously scheduled appointments, the client must contact the scheduled practitioner directly at least 8 hours in advance of the scheduled appointment.
If a client does not cancel or reschedule an appointment at least 8 hours in advance, Sydney Performance Lab reserves the right to charge a cancellation fee equivalent to a full service fee that would normally be charged for that session.
If a client fails to appear for a scheduled appointment, Sydney Performance Lab reserves the right to charge a no show fee equivalent to the service fee that would have been charged for the session.
All cancellations must be made 8 hours in advance by phone, text or email